Welcome to “A Window into Sheung Wan” by Nan Fung Place, the affiliate programme especially for our beloved neighbours including Co-Working Space Members, Central and Western District Office Staffs and Residents.
Sheung Wan is a concoction of old and new, you are surrounded by decades-old neighbourhood shops and teeming with boutique stores. Let’s unlock the new lifestyle of this destination where we work and live!
Nan Fung Development Limited and its holding companies, subsidiaries, associates and affiliates (collectively, "Nan Fung Group" or "Members of the Group" or "We" or “our” or “us”) respect the privacy rights conferred upon you by law in relation to the collection, retention, use and transfer of your personal data. From time to time, you may be required to provide us with personal information to enable us to serve you and conduct the activities and purposes described in clause 2 below. If you fail to provide any requisite personal data, we may not be able to provide you with our products or services (including registering you as a participant in any event or as a participant of the Rewards Program or providing you with relevant benefits).
The purpose of this Personal Information Collection Statement is to describe our approach to privacy policy which is provided in compliance with the provisions of the Personal Data (Privacy) Ordinance Chapter 486 of the Laws of the Hong Kong Special Administrative Region, and to ensure that our employees comply strictly with the relevant standards of security and confidentiality.
Please read thoroughly our following policies and methods in processing personal data. The policies described herein apply to all users and participants, whether or not they have registered with Nan Fung Group. We reserve our rights to revise or amend from to time the contents as we consider necessary.
"Personal Data" means any personal data of an individual (including, but not limited to, your name, email address, gender, telephone number, date of birth, payment account information) provided to us upon registration with our activities.
We collect your personal data when you register as a participant in an event or relevant Rewards Program.
If you are under 12 years of age, you must obtain the consent of your parents or guardians before providing us with any personal data.
If you provide us with any personal data, you are deemed to have authorized us to collect, retain and use your personal data for one or more of the following purposes:
(a) Provide you with e-voucher or merchant’s exclusive offer or gift redemption activities in “A Window Into Sheung Wan” Program;
(b) register and open any customer account with us and/or process your application for “A Window Into Sheung Wan” Program registration (including online registration) or use e-membership card to enjoy mall exclusive offer or use a recruitment offer - e-voucher or merchant’s exclusive offer;
(c) verify your information and eligibility to participate in any of our “A Window Into Sheung Wan” Program or register any customer accounts with us;
(d) provide and update you with our marketing activities and information, as well as promotional products, events and other benefits;
(e) maintain, update, operate and process your activities records with us in connection with any of our services or program (including rewards program, preferential benefits and offers, points accumulation or redemption) and with any of our appointed independent service providers in relation to your application, registration, purchase, ordering, bill processing, payment, refund and replacement records;
(f) identify and verify an individual’s identity;
(g) deal with enquires, comments, feedback and complaints;
(h) disclose requisite information upon demand to law enforcement or other government authorities when statutory required;
(i) compare your personal data with other personal data previously provided to us or any Members of the Group; and
(j) other purposes directly or indirectly related to the above-mentioned purposes.
To achieve the above purposes and in order to facilitate (including, but not limited to, processing, conducting and verifying the provision, sale, ordering, payment, refund and/or replacement of products directly with us or via our websites and other customer service) provision of any of our products or services, you agree that we may disclose and transfer (whether in Hong Kong or overseas) or share your personal data to Nan Fung Group and/or any third-party service providers engaged by us.
Such third-party service providers will collect your personal data but are permitted to use your personal data only for the purposes specified in paragraph 2 above and not for the purposes of such third-party service providers themselves (including direct marketing). Although such third-party service providers owe a duty of confidentiality to us and/or Nan Fung Group, Nan Fung Group does not have any control over the third-party service providers or the contents of their websites or how they process your personal data. You should review the privacy policies of such third-party service providers in order to understand their privacy policy practice.
We intend to use your personal data for direct marketing purposes, but unless we have obtained your consent (that is, no objection to direct marketing), we will not use your personal data for direct marketing.
We will use your name and contact information (e.g. telephone number and/or email address) to market and promote the following services, products and promotional activities to you by way of letter, email (if provided), telephone (if provided), SMS, WhatsApp, Facebook, WeChat, pamphlets, newsletters, brochures and leaflets, etc.. They include community service or charitable activities, event promotion, retail, entertainment, leisure, sports, catering, environment, health and well-being as well as real estate and financial investment.
Nan Fung Place “A Window Into Sheung Wan” (“Program”) Terms and Conditions
E-voucher and Exclusive Offers
General Terms & Conditions
This Privacy Policy Statement sets out the privacy policy and practices of Chen’s Group International Limited and its subsidiaries, affiliates and associated companies (collectively “we”, “us”, “our” or “Group”), for the purposes of complying with the requirements of applicable personal data protection laws and regulations.
We are committed to protecting your privacy and the confidentiality of your personal data that we process in connection with the services, products, events, facilities, promotions or marketing or other activities we offer to clients and individuals using our websites. This Privacy Policy Statement describes how we collect, use, handle and protect your personal data, which is any information that is capable of identifying an individual. When an individual provides personal data to us, they are agreeing to be governed by this Privacy Policy Statement.
The categories of personal data we may collect and use about you will vary depending on your level of engagement with us. Initially, we may collect your name, mailing address, contact numbers and email address, and/or information about the nature of your enquiry. We may also automatically collect information about the devices you use to interact with our websites. The information we automatically collect may include internet protocol addresses, device identifiers, web browser, and browsing information collected through cookies and other similar technologies on our website. The information automatically collected will be associated with any personal data you have provided.
You may provide us voluntarily with information in order to use, or participate in, certain features of our services, such as registering for an account; making a purchase; applying for a job; submitting a survey response; requesting support or assistance; signing up for or registering an activity or a loyalty program; making a donation etc..
Certain personal data are required for specific services or products and if you fail to supply such personal data as requested for the specific service or product, we may not be able to deliver you the service or product.
Our services are not designed for or targeted at, children younger than 18 years old, and we do not intentionally collect or maintain personal data about anyone under the age of 18. If you are under 18 years old, please ask your parent or guardian to interact with us on your behalf.
We may collect personal data directly from you when you:
We may also indirectly obtain personal data of you from third parties when you:
Our use of your personal data depends on how and where you interact with us. In some situations, the collection of personal data may be required for the operation of websites or the provision of certain services, products, events, promotions or marketing or other activities. If we are marketing to you, we will also do so with your consent or where otherwise permitted by law.
We may provide links to third-party websites or information as a service to our users. This Privacy Policy Statement does not cover third-party websites or services and transactions that we link to. Linked sites may have their own privacy policies and terms of use which you should review. We do not endorse or sponsor, nor are we responsible for, any third-party websites, the content or information contained therein, or their privacy practices.
When you visit this website, if you choose “accept cookies”, we will automatically collect, store and use technical information about your equipment and interaction with our website. This information will be sent from your device to us using a variety of cookies. Please refer to our Cookies Policy for further details regarding our use of cookies and how to disable them for our website.
Your personal data may be received and processed by the following categories of third parties located within or outside Hong Kong:
We maintain processes designed to ensure that any processing of personal data by third-party service providers is consistent with this Privacy Policy Statement to protect the confidentiality, availability and integrity of your personal data.
We retain personal data if it is necessary to support our interaction with you. We may also retain personal data for longer than the duration of the business relationship for legal and/or regulatory reasons, or for analysis or historical record-keeping. For requests for access, corrections or deletion, please refer to the “Your Rights” section of this Privacy Policy Statement.
Where you agree (or where otherwise permitted by law), we will send you information about any new services, products, events, facilities, promotions or marketing or other activities which may be of interest to you, according to available methods of communication. Even after you agree and ask us to send you information, you can always unsubscribe or withdraw your consent at any time, and we shall stop sending you marketing materials.
We may, in some cases, use automated decision making and/or profiling, if it is authorized by legislation, if you have provided an explicit consent or if it is necessary for the performance of a contract. You can always request a manual decision making and/or profiling process instead, express your opinion or contest a decision and/or profiling based solely on automated processing and/or profiling, if such a decision would produce legal effects or otherwise similarly significantly affect you.
When using automated decision-making we will provide you with further information about the logic involved, as well as the significance and the envisaged consequences to you.
We endeavor to keep your personal data secure. We have set up technical and organizational systems and processes to prevent unauthorized access or disclosure of your personal data. We also check that any third parties that we deal with maintain reasonable measures to safeguard the security of the personal data they process.
You have certain rights regarding how we use and keep your personal data. These include:
You may also have the right, in certain circumstances to:
You can exercise your rights by contacting us using the details below. However, we will require you to produce satisfactory proof of your identity and we may charge you a reasonable fee for the administrative costs in certain circumstances. If a fee is necessary, we will inform you of the fee before processing your request.
You can contact us at any time by post to designated legal officers of The Legal Department, Nan Fung Group, 23rd Floor, Nan Fung Tower, 88 Connaught Road Central, or email us at privacy@nanfung.com.
We may revise this Privacy Policy Statement from time to time. All versions of the Privacy Policy Statement are dated with the effective date of that version of the privacy policy. Our processing of personal data we collected about you will be governed by the most recent privacy policy in effect.
This Privacy Policy Statement was last updated in July 2020.
Cookies Policy
Chen’s Group International Limited and its subsidiaries, affiliates and associated companies (collectively “we”, “us”, “our” or “Nan Fung”) are committed to protecting your privacy. This Cookie Policy explains what cookies we use when you use or visit our website, why we use cookies, and how you can opt-out. This Cookie Policy should be read together with our Privacy Policy Statement.
What are cookies?
Cookies are small text files that that we store on your browser or the hard drive of your device if you agree. This enables us or our website to identify and track your web browser. Cookies generally identify the device used rather than the individual user, although some cookies may contain personal information. Hence, cookies can enable a website to recognize a device each time it visits, remember user preferences and recommend relevant content.
Why do we use cookies?
We use cookies for a variety of different reasons – mainly to provide you with a more personalized experience and to distinguish you from other users of our website. This helps us provide you with a better user experience when browsing and allows us to improve our website. We also use cookies to track information about our users’ behavior, including how much time they spend on which pages, which links they choose to click and how long you have been on a page. All these will help improve our website’s performance and layout for future users. Cookies therefore collect information about your devices, including the device’s IP address, device screen size, device type, browser information, geographic location and preferred language used to display our website.
How we use cookies?
We use cookies across our websites in order to improve their performance and enhance your online experience. Session cookies are used to enable you to move around the site and use essential functions on our websites, such as maintaining log-in details for the session, such that the need to transfer information across the internet may be reduced. Persistent cookies are used to help us identify visitors when they return to our websites and help us remember certain information about their preferences on our websites and their online activity. These cookies help us can assist us in customising content that we believe will be most relevant to your interests.
Browsers which support the secure flag will only send cookies with the secure flag when the request is going to a HTTPS page. By setting the secure flag, the browser will prevent the transmission of a cookie over an unencrypted channel.
We use both first-party and third-party cookies. “First-party cookies” are cookies that belong to Nan Fung which we place on your device. “Third-party cookies” are cookies that another party places on your device through our site. They are operated by providers of external services and we have no control over these cookies other than allowing them to be served.
To administer our sites and for research purposes, Nan Fung may contract with third-party service providers to track and analyze usage and volume information, or to send e-mails to users who have provided us with their contact information. These third-party service providers use persistent cookies to help us improve the user experience, manage our site content and analyze how users navigate and utilize the sites.
In general, we use the following types of cookies:
Some of the above cookies are managed by third parties, and you may refer to the third parties’ own website privacy notifications for further information. By way of example, we use Google Analytics cookies to obtain an overall view of visitor habits and visitor volumes, and to help improve the overall experience on our websites. Google Analytics is a third-party web analysis service provided by Google Inc, which uses “performance cookies” and “marketing cookies” to analyse how you use our websites. The information generated by the cookie about your use of our websites (including your IP address) will be transmitted to and stored by Google on servers in the United States. However, our websites uses Google Analytics with the expansion “_anonymizeIp()” which means that Google will truncate/anonymize the last octet of the IP address for Members of the European Union.
Essential cookies (strictly necessary cookies) that are strictly necessary for the operation of our websites are dropped onto your browser as soon as you visit our site. Non-essential cookies (including analytical/performance cookies, functionality and marketing cookies) are not dropped onto your browser until you have consented. Different types of non-essential cookies will expire at different times but all cookies should expire after 24 months.
Can you refuse or opt out of cookies?
You can choose to reject or block non-essential cookies by clicking on whether you accept or reject cookies. You can change your cookie preferences for our website at any time by changing your browser settings. Please note that most browsers automatically accept cookies. Therefore, if you do not want cookies to be dropped on your device, you may need to actively delete or block the cookies. If you reject our use of cookies, you may still be able to visit our website but some of the functions may not work properly.
To block Google Analytics cookies specifically, you can install the “Google Analytics Opt-out Browser Add-on” provided by Google. If you share the use of a device, accepting or rejecting the use of cookies may affect all users of that device. Please refer to https://tools.google.com/dlpage/gaoptout?hl=zh-TW.
Changes to our cookie policy
We keep our cookie policy under regular review. This cookie policy was last updated in July 2020.